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Privacy Notice

Welcome to the privacy notice of the I N C I T E Fitness Limited t/a I N C I T E (I N C I T E). This privacy notice provides information on how I N C I T E collects and processes your personal data when you visit our website to sign up for a newsletter, purchase a product or service. It is important that you read this privacy notice together with our website Privacy Policy which contains more detailed information about our data processing and can be accessed at the footer of our website.

Important information and who we are

I N C I T E is the controller and responsible for your personal data. We have appointed a data protection officer (DPO). If you have any questions about this privacy notice or our data protection practices please contact the DPO.

Contact Details

Our full details are:
Full name of legal entity: I N C I T E Fitness Limited t/a I N C I T E Name or title of DPO: Dan Cefai
Email address: [email protected]
Postal address: INCITE Fitness Limited, PO Box 1580, WOKING, GU24 8UE</br/> Telephone number:+44 (0) 1276 546 144

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data
  • Contact Data
  • Financial Data
  • Transaction Data
  • Technical Data
  • Profile Data
  • Usage Data
  • Marketing and Communications Data

We explain these categories of data below.

We use different methods to collect data about you, which are explained below.

How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

  • To register you as a new customer.
  • To process and deliver your order.
  • To manage your relationship with us.
  • To enable you to participate in a prize draw, competition or complete a survey.
  • To improve our website, products/services, marketing or customer relationships.
  • To recommend products or services which may be of interest to you.

How we share your personal data

We may share your personal data with external third parties. More detail can be found here.

How we use particularly sensitive personal information

We will use your particularly sensitive personal information in the following ways:

  • Tracking your fitness performance whilst using our products or services.
  • Recognising and acknowledging your effort when wearing a Myzone heart rate monitor for training.
  • Selecting members to participate in I N C I T E Fitness challenges.

International transfers

We may transfer, store and process your personal data outside the European Economic Area. More detail can be found in our Privacy Policy.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk).

More detail can be found in our Privacy Policy.

Further details

If you are looking for more information on we process your personal data including on data security, data retention and lawful processing bases, please access our website Pivacy Policy.